At a time when many companies are asking their staff to work from home, to avoid the risks associated with COVID-19, managers and small business owners are suddenly finding themselves in a position where they have a large group of remote workers to manage.

More and more organizations are introducing check-ins as a way of encouraging regular coaching conversations between employees and their managers and as a way of helping managers to get better visibility into their teams.

As a manager, it can be incredibly frustrating when your team is not achieving the work you expect from them. This is especially so when you are unable to understand the reasons why.